How do you become a police dispatcher in Massachusetts?

Massachusetts 911 Dispatcher Training

  1. Complete a Basic Public Safety Telecommunications Class that lasts 40 hours.
  2. Complete a 12 hour Criminal Justice Information Systems Certificate.
  3. Complete Suicide Prevention Training for 4 hours.
  4. Complete an EMD Certificate lasting 24 hours.
  5. Complete an 8 hour CPR Certificate Course.

How much do 911 dispatchers make in Massachusetts?

How much does a 911 Dispatcher make in Massachusetts? As of Jun 3, 2022, the average annual pay for a 911 Dispatcher in Massachusetts is $40,223 a year. Just in case you need a simple salary calculator, that works out to be approximately $19.34 an hour. This is the equivalent of $774/week or $3,352/month.

What category is a dispatcher?

The 911 SAVES Act would classify 911 dispatchers under “protective service occupations” instead of “office and administrative support occupations,” adding them to the same category as firefighters, law enforcement officers, corrections officers and other public safety staff.

What are the duties of a 911 operator?

Police, Fire, and Ambulance Dispatchers, commonly called Public Safety Dispatchers or 911 Operators, take calls for police, fire, or ambulance assistance, and dispatch emergency personnel and vehicles. They log calls, track emergency vehicles, and prepare detailed reports of activities that occur during their shifts.

How do you become a 911 operator in NY?

How to Become a 911 Dispatcher in New York City, New York

  1. Prepare for Employment in New York City.
  2. Apply for Employment and Pass the Civil Service Test.
  3. Complete the Pre-Employment Process and Undergo Training.

Is being a 911 operator stressful?

Being an Emergency Dispatcher is difficult for a multitude of reasons. Firstly, the job is incredibly intense and stressful; at any moment you could answer the phone to a panicked caller and alter the course of their lives depending on your actions.

Which states recognize first responders dispatchers?

The good news is that several states and agencies have begun to recognize telecommunicators and dispatchers as first responders. In 2019, several counties, including Marion County, West Virginia, and Knox County, Kentucky, passed a resolution recognizing all 911 dispatchers as first responders.

What skills should a 911 dispatcher have?

10 dispatcher skills

  • Decision-making. Dispatchers should have good judgment skills and the ability to make decisions quickly.
  • Communication.
  • Compassion.
  • Multitasking.
  • Teamwork.
  • Emotional control.
  • Technological skills.
  • Organization.

How do I prepare for a 911 dispatcher interview?

Here’s how you can prepare for 911 and police dispatcher interview questions that ask about your knowledge of the job:

  1. Study the day-to-day duties of a dispatcher.
  2. Familiarize yourself with the communications equipment dispatchers use.
  3. Be aware of the challenges dispatchers face on the job.