How do I report my AT phone line down?

Downed or obstructed lines Did you find drooping wires, downed lines, or AT equipment in a yard or on the street? Let us know. Call us anytime at 800.288. 2020.

Who do I complain to about AT?

The most popular method of contacting AT with a complaint is by calling them, that phone number is 800-331-0500. They follow normal business hours of operation, so call between Monday and Friday, 8am-6pm EST. You can also email the support department 24/7 at [email protected].

Where is the corporate office of AT?

Dallas, TXAT / Headquarters

Can I take my phone to ATT to get fixed?

If your device doesn’t have any physical or liquid damage, you can exchange your device under warranty. If it has physical or liquid damage and the device manufacturer won’t exchange or repair it, the damaged device isn’t covered by a warranty.

How do I contact AT cell service?

Contact us

  1. New service. 888.333.6651. M – F, 7 a.m. – 9 p.m. CT Sa – Su, 8 a.m. – 9 p.m. CT.
  2. Disability resources. TTY: 866.241.6567. Voice: 866.241.6568. M – F, 9 a.m. – 9 p.m. CT Sa, 10:00 a.m. – 6:45 p.m. CT.
  3. FirstNet. 800.574.7000. 24/7.

How do I talk to a real person at AT?

AT Connect provides 24/7 technical support for our customers….AT Connect Customer Care Contact Information.

Web Conferencing Customer Care Toll-Free 1-888-796-6118
Billing & Invoice Inquiries Caller-Paid & International * 1-214-527-0032

Why is my AT phone line not working?

Unplug the short telephone cord and plug in your corded phone and determine if the problem still exists. If you do not have a clear dial tone, the problem is with the AT network. Unplug the corded phone and replace the short telephone cord. Make sure you close and tighten the Telephone Network Interface cover.

Why won’t my calls go through AT?

Troubleshooting tips for making and receiving calls Make sure you have service in your area. Check out the AT PREPAID Coverage Map. Activate your AT PREPAID account, refill your minutes, or renew expired AT PREPAID plans at the AT PREPAID Support Center.

Will AT accept a cracked phone?

Does AT Accept Cracked Phones? Yes, if your old phone is cracked but you’d still like to trade it in, AT will accept it. Bear in mind, however, as with most other trade-in options, it will drop your device’s trade-in value considerably.

Can AT fix my charging port?

If you device is less than 1 year old, and was purchased as an AT device, we may be able to replace the device for you under warranty. We can replace your device under warranty at any of our Device Support Centers! To find the nearest DSC check out our Store Locator and search by your ZIP.

Why is my AT cell signal so weak?

The Culprits of Poor AT Signal. Much of AT’s signal strength comes down to how many towers you have in your area and the frequencies the company operates those towers at. This determines both how strong your connection is and how much throughput, or bandwidth, you get from it.

Why is my ATT phone not making or receiving calls?

Troubleshooting tips for making and receiving calls Turn your phone off and back on. Make sure you have service in your area. Check out the AT PREPAID Coverage Map. Activate your AT PREPAID account, refill your minutes, or renew expired AT PREPAID plans at the AT PREPAID Support Center.

What does it mean if there is no dial tone?

No dial tone issues can be a result of an outlet that is not wired correctly or device malfunction. If you are encountering no dial tone on a single device, you’ll want to test the outlet by following these steps: Disconnect your devices from the outlet.

What are AT APN settings?

What are AT’s APN settings?

  • Name: NXTGENPHONE.
  • APN: NXTGENPHONE.
  • Proxy: not set.
  • Port: not set.
  • Username: not set.
  • Password: not set.
  • Server: not set.
  • MMS proxy: proxy.mobile.att.net.

How do I check my AT signal strength?

How to Read Your Android Cell Signal?

  1. Tap Settings.
  2. Tap About Phone.
  3. Tap Status or Network.
  4. Tap SIM Status.
  5. Your dBm is under Signal strength.

How much does AT charge to fix cracked screen 2020?

The cracked screen repair option is automatically included with your insurance plan when you have an eligible device. There is an $89 deductible for a cracked screen repair. The screen repair deductible may be less than the deductible for replacing the covered device or purchasing a new one.

How can you fix a cracked phone screen?

Ways to fix a cracked phone screen

  1. Use a manufacturer or extended warranty to get the device screen replaced.
  2. Ask your mobile carrier to repair it.
  3. Bring it to the nearest phone repair shop.
  4. Trade-in your phone (if due for an upgrade)
  5. Repair it yourself.

Is charging port covered under warranty?

Answer: A: As long as it was not covered by damages yes it is covered.

Will ATT take my cracked phone?

What is AT corporate phone number?

(210) 821-4105
Our main telephone number is (210) 821-4105. (Please note that while AT’s corporate headquarters are in Dallas, the main telephone number uses a San Antonio area code.)

What is the 1 800 number for AT?

When you have questions about any of your U-verse services or programming, either log on to uversecentral.att.com, or call us at 1-800-288-2020 for assistance, including 24 x 7 technical support. When prompted, say: Order U-verse Service, Billing, or U-verse Technical Support.