Why is my Optik TV black screen?

Tips on restarting your modem or digital box to restore channels. If the onscreen guide appears, but the screen is otherwise black, first try changing the channel. If you find that all channels are black after changing the channel, you can restart your equipment as described below.

How do I reset my Telus Optik TV box?

Instructions for restarting your Optik system

  1. Disconnect the power cord from the back of the box or power outlet.
  2. Wait 2 minutes.
  3. Reconnect the power cord to the back of your digital box.
  4. The digital STB will begin the reboot process.
  5. Ensure you are able to watch Live TV and that your recordings are available.

How do I fix no signal on my Telus TV?

Reboot your WAP and modem by unplugging the power source for 10 seconds. Allow for 2 minutes for TV to be restored. Your wireless digital box should have at least 4 signal strength bars for optimal TV performance. If the connection is not restored, reboot your wireless digital box.

How do I reboot my Optik box?

Follow these steps to restart your Business Optik TV system

  1. Restart your modem.
  2. Once your modem is back online, locate your Optik TV digital set-top box (STB)
  3. Disconnect the power cord from the back your digital box.
  4. Wait 2 minutes.
  5. Reconnect the power cord to the back of your digital box.

How do I get rid of Optik TV diagnostics?

While in Home Screen:

  1. Select Options on your remote.
  2. Select Off to disable.
  3. Select Don’t Display.

How long does it take for Optik TV to initialize?

After the one gear, there will be two gears (it takes around 5-10 minutes) and after the two gears, it’ll boot up normally (3 dots, Telus, initializing).

How do I reset my digital box?

How to reset your digital box

  1. Locate and unplug the power cable on your Digital Box.
  2. Wait 30 seconds.
  3. Plug the power back into the Digital Box.
  4. Wait approximately 1-2 minutes for the Interactive Guide functions to be fully restored.

How do I switch to HDMI on my Optik TV?

Wrong TV input with Optik TV

  1. Check that your remote is in TV mode by pressing Mode until the light flashes red beside TV.
  2. Press search to change your input to select ( ex HDMI1, HDMI2 etc).

Why does my TV have no signal?

Check the cable connections between the TV and your video device or receiver. Change the channel or try a different input device or movie. The received signal may be weak. If your TV uses a cable or satellite box, you may need to contact your service provider for further assistance in improving the signal strength.

How long does Optik TV take to initialize?