How do I lodge a complaint against Comcast?

Comcast complaints contacts

  1. Visit Customer Care.
  2. Call Customer Care on 1 (800) 934-6489.
  3. Email Customer Care on [email protected].
  4. Tweet Comcast Customer Care.
  5. Tweet Comcast.
  6. Watch Comcast.

How do I make a formal complaint to the FCC?

If you want to file a consumer complaint about the issue you are experiencing, go to consumercomplaints.fcc.gov and choose from the six category buttons under File a Complaint (TV, phone, Internet, radio, emergency communications, access for people with disabilities).

What are three of the six types of complaints you can make to the FCC?

Complaints filed through the FCC’s Consumer Complaint Center are labeled as informal complaints….Consumers may file complaints in any areas regulated by the FCC, including:

  • television;
  • phone;
  • internet;
  • radio;
  • access for people with disabilities; and.
  • emergency communications.

What types of violations do the FCC handle?

Technical Rule Violations

  • Antenna Structure Registration, Lighting and Marking Requirements.
  • Unlicensed Operations.
  • Wireless 911 and E911 Violations.
  • Emergency Alert System (EAS) Violations.
  • Cable Signal Leakage Enforcement.
  • Interference Complaints.

Is there a class action lawsuit against Comcast?

Instead, the law firm will file one or more class action lawsuits in court against Comcast for a refund of the overcharges to Comcast’s cable TV customers.

What is an FCC violation?

It is a violation of federal law to air obscene programming at any time. It is also a violation of federal law to broadcast indecent or profane programming during certain hours.

What is the FCC responsible for?

United StatesFederal Communications Commission / Jurisdiction

How do I sue Xfinity?

ACTION: Contact Xfinity within 120 of the date of the bill. The contract states you must contact Xfinity within 120 days of the bill you are disputing. Here are ways to contact Xfinity: Xfinity Phone number: 1 (800) 934-6489. Xfinity Customer Support Website: https://www.xfinity.com/support/contact-us.

Who is CEO of Comcast?

Brian L. Roberts (Nov 2002–)Comcast / CEO

Can the FTC get my money back?

The FTC enforces consumer protection laws to stop illegal business practices and get refunds to people who lost money.

What actions can the FCC take?

Resolve complaints, investigate and take or recommend enforcement action for broadcast of indecent material. Investigate and take enforcement action in cases of possible unauthorized license assignment and/or transfer of control.

Are there any class action suits against Xfinity?

Taking Legal Action Against Comcast Xfinity A law firm working with Top Class Actions, Hattis & Lukacs, is seeking to represent Comcast TV customers in arbitrations.

How do I contact Comcast executives?

Call the Main Line for Comcast’s Executive Offices at (866) 429-0152. At this direct line to Comcast’s corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast’s top lawyer).

Who is the CIO of Comcast?

Rick Rioboli
Rick Rioboli, CIO of Comcast since 2017, has a background in product engineering, a perspective that comes in handy as he leads in customer lifecycle management, data, and enterprise IT.

Does the Federal Trade Commission help consumers?

The FTC’s mission is to protect consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity.

What can the FCC enforce?

The Commission and its Enforcement Bureau enforce the Communications Act and the Commission’s rules and orders in two primary ways: (1) by initiating investigations, and taking appropriate action if violations are found; and (2) by resolving disputes between industry participants either through mediation and settlement …

Does the FCC do anything?

The Federal Communications Commission regulates interstate and international communications by radio, television, wire, satellite and cable in all 50 states, the District of Columbia and U.S. territories.