How do I contact Surface support?
How do I contact Surface support?
Make an appointment at a Surface Walk-In Center to help resolve your issue:
- Go to the Surface Walk-In Center Contact Information page.
- Select your location to find the Walk-In Center nearest you.
- Choose your Walk-In Center and contact them to schedule an appointment.
Is Microsoft Surface still supported?
Surface Book, Surface Pro 4, Surface Book with Performance Base, Surface Studio, Surface Laptop, and Surface Pro 5 are all supported until November 13, 2021. Surface Book 2 is supported until November 17, 2021. Surface Pro LTE is supported until December 1, 2021. Surface Go is supported until August 2, 2022.
Can Surface books be repaired?
Important: Surface devices shipped in for service can’t be repaired and must be replaced.
How long is a Surface Book warranty?
one-year
Extend the warranty Your Surface Book is covered by a one-year limited warranty, covering hardware defects and malfunctions, and 90 days of free technical support for preinstalled software, Microsoft says.
Does Microsoft have a live support?
Online ChatMicrosoft Corporation / Customer service chat
How do I contact a live person at Microsoft?
Messaging with Support
- Log into the Conversational Cloud.
- Expand the Connection Area by clicking the three 3 vertical dots on the right of the browser.
- Click on the message icon to contact LivePerson.
- Start messaging.
Is Surface Book end of life?
Indicates devices with a previously declared end of firmware/driver servicing support date….Surface driver and firmware servicing dates.
| Device | Release Date | End of Servicing Date |
|---|---|---|
| Surface Book | October 26, 2015 | November 13, 2021 |
Is Surface Book discontinued?
We asked Microsoft whether it will be retiring the Surface Book range, and a spokesperson confirmed that the new Surface Laptop Studio is designed to replace the Surface Book in Microsoft’s 2021 line-up. This means the Surface Book is no more.
How do I run a diagnostic on my Surface?
Run the Surface Diagnostic Toolkit In the search box on the taskbar, type Surface Diagnostic Toolkit, then select it in the list of results. If it’s not already installed, you can download it from Microsoft Store. Follow the on-screen instructions in the Surface Diagnostic Toolkit.
How long is Microsoft warranty?
Warranty overview A one-year limited hardware warranty* 90 days of technical support.
How do I claim my Surface warranty?
Registering Surface Pro 3 for business [email protected]), product serial number of the and the issue your calling about. 6- Surface Support team will verify your eligibility to claim warranty by sending verification code to the registered email.
What does my Surface warranty cover?
Stay covered with Microsoft Complete All Microsoft devices and accessories come with a Standard Limited Warranty. Microsoft Complete provides extended hardware and accidental damage coverage. After purchase, you’ll also receive unlimited technical support from Microsoft.
Does Microsoft provide technical support?
With every Microsoft 365 and Office 365 subscription for enterprise, business, frontline, education, and government, Microsoft Support provides global technical, pre-sales, billing, and subscription support.
How do I speak to a live person at Microsoft?
Why did Microsoft stop making the Surface Book?
Avoiding Surface tension: Why Microsoft closed a Book to open a Studio. Microsoft’s scrapped its detachable to deliver a “pull-forward” convertible that produces less usage case overlap in the Surface product line and aligns its high end better to its priorities.
How old is my Microsoft Surface book?
Replies (4) To know the age, look for the sticker on your computer having the lot number. If your lot number is 1631, it means it was made in 31st week of 2016.
Will there be surface Book 4?
Surface Book 4 release date and specifications Microsoft is currently working on releasing the Surface Book 4 for its users. Windows Central has released some valuable information about the changes coming in with this Surface Book 4.
What is a Surface problem?
Surface problems show up in the form of over-servicing clients, being under-paid, feeling under-valued, being unsystemised, feeling chaotic and having a constant sense of overwhelm. If any of these ring true and you’ve been trying to solve them, there’s a chance you’ve been focussed on the wrong thing.
How do I check my surface Book warranty?
Check your Microsoft warranty
- Sign in to account.microsoft.com/devices with your account.
- Select the device that you want to check the warranty on.
- In Device coverage, you’ll see what kind of warranty coverage your device has and how much time is left.
How do I send my Surface for repair?
Send in your Surface If you decide to send it in, go to Device service and repair and sign in with your Microsoft account. If your device is already registered, select it and follow the instructions. If your device isn’t listed, select Don’t see your device? to register it, then follow the instructions to get service.
