Can you get an exchange without a receipt?

What if I don’t have the receipt? If you can’t get hold of the receipt and you’re taking an item back simply because you don’t like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.

Can I return earrings?

Earrings are usually non returnable unless faulty. You would need to make this clear and most people wouldn’t have issue with that. Just make your policy clear and polite.

How do I get a lost receipt?

You can usually obtain a copies of receipts by contacting the store where you made your purchase or by using a computer scanner to make a copy yourself. It is relatively easy to make a copy of the original receipt by using a copy machine.

Can you return earrings online?

Under the Consumer Contracts Regulations, you have 14 days from the day you receive your goods to cancel a contract for goods ordered by telephone, mail order, email or fax, except for those goods which are made to order. When your Jewellery arrives, you have the right to return or cancel your order for any reason.

How long is H Samuel warranty?

The policy continues for 2, 3 or 5 years, depending on the policy purchased (unless ended in accordance with these terms and conditions). The duration of cover will be confirmed on your receipt or your certificate of insurance.

Can I return earrings UK?

You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.

Is no return no exchange policy legal?

What if the source business establishment posted a “No Return, No Exchange Policy”? By all means, you can have your defective purchases returned, or money refunded. A No Return, No Exchange Policy is expressly prohibited under the law.