Can I cancel my Planet Fitness membership over the phone?

We hate to see you go! But if you must, the process is easy. You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone.

Can you talk on the phone at Planet Fitness?

Planet Fitness strictly prohibits the use of mobile devices to take photographs or videos or to make voice or video calls in the locker rooms. Headphones or earbuds are required while listening to any audio on a mobile device. Use of mobile devices to make voice or video calls is permitted in the lobby area only.

Why would Planet Fitness charge me $39?

According to Planet Fitness’ FAQ page on its website, in order to have access to the gym facilities, there is an annual charge of $39 that “goes towards club maintenance and upkeep.” This fee is due once a year and for a lot of people, that time of the year happened July 1, 2020.

How do I cancel my Planet Fitness contract?

For most locations, you can send a letter to your home club requesting to cancel, or you can stop by your home club and cancel in person. If you have other questions, please contact our Member Services department. Please note that the Member Services department is open Monday through Friday from 9 am – 6 pm, EST.

Can Planet Fitness Black Card members bring a guest?

Planet Fitness Guest Pass. As a Black Card member, you can bring one guest per visit as long as the guest stays with you at all times. Guests are limited to using work out equipment only and are not allowed to use tanning beds and hydromassage chairs or other Planet Fitness services like haircuts.

How hard is it to cancel Planet Fitness membership?

The only way to cancel your Planet Fitness membership is by going to your gym physically or by sending them a letter. You cannot cancel your membership by mail or by phone, but you can use apps like DoNotPay for an easier cancellation process. All in all, before you cancel, make sure this is the right decision for you.

Can you freeze a Planet Fitness membership?

For all locations that are currently closed, we have proactively frozen all memberships on your behalf. You will not be charged any fees until your club reopens.