How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA’s internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

How do I access my Citrix gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon.

What is remote access portal?

These portals emphasize security, protection, and privacy of intranet resources. The architecture of Secure Remote Access is well suited to these types of portals. Secure Remote Access software enables users to securely access intranet resources through the Internet without exposing these resources to the Internet.

What is PIV exemption?

1. If a user’s PIV card is lost, damaged, or malfunctioning, the user may contact ESD at (855) 673-4357 to remedy the problem. fies the identification of the user, the user will be granted a 14-day exemption.

How do I access VA intranet?

yourIT Services Portal If you you are a VA staff member and on the VA network go to https://yourit.va.gov [intranet only]. If you are not on the network or your computer is failing, call 855-673-4357 (TTY: 1-844-224-6186).

What is CPRS VA?

Computerized Patient Record System (CPRS)

What is Citrix gateway used for?

Citrix Gateway consolidates remote access infrastructure to provide single sign-on across all applications whether in a data center, in a cloud, or if the apps are delivered as SaaS apps. It allows people to access any app, from any device, through a single URL.

Why do I need remote access?

Remote access, also known as remote login, is the ability to access the data stored on a computer from a remote location. It enables you to open, edit, and save files located on your device from anywhere in the world. This ability is handy for offsite workers, travelers, and those who work out of office.

How does remote access services work?

Remote access simply works by linking the remote user to the host computer over the internet. It does not require any additional hardware to do so. Instead, it requires remote access software to be downloaded and installed on both the local and remote computers.

What is a VA PIV card?

The PIV Card The Personal Identity Verification (PIV) card is an identification card issued by a federal agency that contains a computer chip, which allows it to receive, store, recall, and send information in a secure method.