How do I contact Uber about a charge?

If you think your cancellation fee should not be charged, please contact us from your app by following steps:

  1. Tap the account icon on the top right corner, then select ‘Help’.
  2. Scroll down and tap ‘Trip Issues and Refunds’
  3. Select a past trip which a cancellation fee was charged.
  4. Follow the app’s instructions.

How do I contact Uber for a double charge?

If you believe you have duplicate charges, please check that there is no corresponding trip or fare adjustment. Select HISTORY in your app menu to review your trip history or sign in at riders.uber.com. If a trip fare is changed for any reason, you will receive an updated receipt.

How do I contact Uber about overcharge?

In the upper left-hand corner of the app, tap the three vertically stacked lines and then the “Your Trips” option.

  1. Select Your Trips to dispute an Uber charge. Jennifer Still/Business Insider.
  2. Select Review my fare or fees.
  3. Select your issue with the ride charge.
  4. View your trips in the drop down menu.

What is an Uber surcharge?

To help reduce the burden, we are rolling out a temporary fuel surcharge. Beginning Wednesday, March 16, consumers will pay a surcharge of either $0.45 or $0.55 on each Uber trip and either $0.35 or $0.45 on each Uber Eats order, depending on their location—with 100% of that money going directly to workers’ pockets.

How can I call Uber customer service?

1300 091 272
3. Phone support. Phone support is available for driver-partners in Australia, from 7 am to 1:59 am Australian Eastern Time, 7 days a week. You can speak to our friendly team by calling 1300 091 272.

Who gets the Uber surcharge?

drivers
All the money will go directly to drivers. The surcharge will be in effect for at least two months, after which Uber said it will assess the situation. The surcharges are based on the average trip distance and the increase in gas prices in each state, Uber said.

Can Uber add a surcharge?

Uber customers will pay a surcharge of either $0.45 or $0.55 on each trip, while Uber Eats deliveries will include a charge of $0.35 or $0.45 on each order, depending on their location. Drivers will receive 100% of that money directly, the company said.

How do I pay a surcharge in New Jersey?

Surcharges are assessed pursuant to New Jersey law for the accumulation of excessive points or where drivers are convicted of certain specified offenses. Download the surcharge brochure. For more information on surcharges, call (844) 424-6829. How can I pay my surcharge? You will receive a billing notice that will also include a payment envelope.

What is the New Jersey DWI surcharge?

The surcharge statute (State law) requires the assessment of surcharges on any driver convicted of DWI in New Jersey. If you do not pay the surcharge, your privilege to drive in New Jersey will be suspended. This suspension will be reported to the National Driver Registry .

Can you pay cash on Uber?

In most cities, Uber is designed to be a cashless experience. In cities where cash payments are available, this option must be selected before you request your ride. How do I get a price estimate in the app?

How can I get paid to drive in New Jersey?

You can use your vehicle to get paid to drive in New Jersey while getting riders where they need to go. Uber also connects you to these ways to earn: Try food delivery using your 4-wheel or 2-wheel vehicle. With Uber Eats, you can connect people with the food they love from local restaurants.

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