How do I download the Telstra app?

Table of Contents

How do I get the app?

Download. To download the My Telstra app, open the App Store (for Apple users) or Google Play (for Android users) Search for My Telstra and select install.
Sign in. Use your Telstra ID to sign in.
Get started. Start using the app to manage your services and get the help you need, when you need it.

How do I contact Telstra customer service?

Sales. Call 13 2000.
Accounts and billing. Call 13 2000.
Concierge tech support. Call 13 2999.
nbn. Call 13 2000.
Other Options. Multilingual services.

How long does Telstra take to get stock?

Once your order is processed, allow up to 3 business days for metro areas, and up to 7 business days for regional areas (subject to product availability).

How do I add a device to My Telstra account?

Can I add a new or existing service to My Telstra?

Select Add an Account.
Fill in your details then select Continue.
If you enter your mobile number, we’ll send you an SMS with a 6-digit one-time code.
When prompted, enter your one-time code to complete registering your new account.

Is there a Telstra Plus app?

Download the app. Like the sound of a 5,000 Telstra Plus points boost? It’s yours when you download the free My Telstra app, log in before 30 June 2022 and join Telstra Plus if you’re not already a member. Excludes enterprise, business and corporate accounts, and customers who had downloaded the app before 25 Nov 2021.

Is Telstra Plus membership free?

Does it cost anything to join Telstra Plus? You can join Telstra Plus at Telstra.com.au/plus today with no joining fees.

Can I talk to Telstra online?

Select ‘Get help’ Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.

Does Telstra have a chat line?

My Telstra Messaging Messaging is an easy way to get in touch. Unlike Live Chat, you don’t need to standby online for a response – you’ll get a notification each time we reply.

Do Telstra shareholders get discounts?

Shareholders who are customers may also be able to receive a Telstra Pensioner Discount on their eligible Telstra fixed line service if they have a valid Pension Concession Card issued by the Department of Human Services (Centrelink) or Department of Veterans Affairs (DVA).

How do I sell My Telstra shares without a broker?

If you wish to sell your shares (and you do not have a broker) you can go through Link Market Services (Telstra’s share registry). Link offer a share sale facility to issuer sponsored shareholders (denoted by a Security Reference Number or SRN) who want to sell their entire shareholding.

Can I buy a new phone and keep the same plan?

If I get a new phone, will I be required to change my plan? In most cases, you’ll be able to keep your current plan when you upgrade to a new phone. If you have a basic phone without a data plan, you may be required to add a data plan or switch to a current plan if you want to upgrade to a smartphone.

What is Telstra Plus Pack?

Telstra Plus is the telco’s Frequent Flyer style reward program. You earn points based on your monthly spend, and once you accumulate enough, you can redeem them for a shiny new gadget or a discount on a pricier shinier newer gadget.

How do I download the Telstra app?