What are the duties and responsibilities of front office receptionist?

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office.
  • Answer, screen and forward incoming phone calls.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

How do you write a job description for a receptionist?

Receptionist

  1. Serves visitors by greeting, welcoming, and directing them appropriately.
  2. Notifies company personnel of visitor arrival.
  3. Maintains security and telecommunications system.
  4. Informs visitors by answering or referring inquiries.
  5. Directs visitors by maintaining employee and department directories.

What are good skills for a receptionist?

Here are examples of the soft and hard skills receptionists typically have:

  • Written and verbal communication skills.
  • Customer service.
  • Multitasking and prioritizing.
  • Dependability.
  • Familiarity with Microsoft Office.
  • Problem-solving.
  • Ability to work under pressure.
  • Attention to detail.

How do you describe receptionist skills on a resume?

Receptionists need excellent verbal and written communication skills as they greet clients and visitors, answer phone calls and respond to emails. Receptionists also need to effectively communicate with executives and personnel throughout the business.

What is a good professional summary for a receptionist?

Professional Summary Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment.

What does a front desk receptionist do?

Front desk receptionists usually act as gatekeepers for an office. They allow access to other employees, answer phones, transfer calls, schedule appointments, answer questions, give directions and manage the flow of traffic in the office. It is the front desk receptionist who greets anyone who enters the building.

What does a receptionist job description look like?

Receptionists should also be organized and find it easy to communicate clearly. They also need to be familiar with office equipment and procedures. A front desk receptionist should also have a professional appearance and demeanor. When creating your front desk receptionist job description, you can use the following example as a guide.

How do I advertise a job as a receptionist?

Create a receptionist task list and include it when you advertise a receptionist job. Use the receptionist job description and duties above to get started and add to or expand on the skills and qualifications you’d like to have in your next hire.

What education do you need to be a front desk receptionist?

High School Diploma or GED required. We have an open role for a well-organized and motivated Front Desk Receptionist. The Front Desk Receptionist will manage the lobby area and provide positive first impressions along with welcoming guests.