Why is my Optik TV not working?

Try these steps below for a quick fix to your video issues: Confirm the cables are secured between your TELUS Modem, the TV Boxes and your TV. Restart your TELUS Modem, then reboot your TV Boxes by unplugging and plugging the power cable. Toggle between inputs with your TV control until you find one with programming.

Is On Demand free with Telus?

Discover TELUS Presents. FREE On Demand for Optik TV, Pik TV and Stream+ customers. Enjoy outstanding shows that you may have missed. Browse via the On Demand button on your Optik TV remote, with the Pik TV app or through TELUS TV+ for Stream+ customers. Watch at home, or on the go on your tablet or smartphone.

How do I use Telus On Demand?

Watching a rented On Demand program

  1. Press On Demand on your remote to view your current rentals.
  2. Use the arrows to select the My Videos folder.
  3. Use the arrows to enter My Rentals.
  4. Select the movie you would like to watch and select OK.
  5. Select Watch to start playing the movie.

How do I reboot my Optik TV?

Instructions for restarting your Optik system

  1. Disconnect the power cord from the back of the box or power outlet.
  2. Wait 2 minutes.
  3. Reconnect the power cord to the back of your digital box.
  4. The digital STB will begin the reboot process.
  5. Ensure you are able to watch Live TV and that your recordings are available.

Why does my TV keep saying no video signal?

Check the cable connections between the TV and your video device or receiver. Change the channel or try a different input device or movie. The received signal may be weak. If your TV uses a cable or satellite box, you may need to contact your service provider for further assistance in improving the signal strength.

Why does my TV say no signal Telus?

Reboot your WAP and modem by unplugging the power source for 10 seconds. Allow for 2 minutes for TV to be restored. Your wireless digital box should have at least 4 signal strength bars for optimal TV performance. If the connection is not restored, reboot your wireless digital box.

Do I have to pay extra for On Demand?

Most important to know, On-Demand charges viewers on a month-to-month basis. On-Demand subscription channels offer hundreds of free shows and movies only available On-Demand, so viewers incur charges simply for subscribing to the feature.

How do you watch TV shows On Demand?

The latest ways you can get your home entertainment:

  1. Ad-supported video on demand (AVOD), free.
  2. Subscription video on demand, such as Amazon Prime Video and Netflix, monthly fee.
  3. Transactional video on demand, digital renting such as what’s now available through FandangoNOW or iTunes, fee per view.
  4. Cable TV, monthly fee.

How do I reset my TELUS Optik TV?

Note: It’s important to reboot your equipment in this specific order.

  1. Restart your modem.
  2. Once your modem is back online, locate your Optik TV digital set-top box (STB)
  3. Disconnect the power cord from the back your digital box.
  4. Wait 2 minutes.
  5. Reconnect the power cord to the back of your digital box.

How do I fix my TELUS Optik box?

Restart your modem, PVR and digital boxes – in this order:

  1. Unplug the modem, wait 5 seconds, then plug it back in.
  2. Once the modem is running, unplug and plug in the PVR.
  3. Then, if necessary, unplug and replug any other digital boxes that were not working.